Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Destinations We currently ship to the United States and other international destinations. All orders are shipped from our warehouse in mainland China.
Estimated Delivery Time (to the United States)
- Standard Shipping: 10–20 business days
- Expedited Shipping: 7–12 business days
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons (e.g., holidays).
Shipping Carriers We ship via trusted international carriers including China Post, ePacket, YunExpress, and 4PX, depending on your location and selected shipping method.
Shipping Costs Shipping costs are calculated at checkout based on the weight of your order and your delivery address. Free standard shipping may be available for orders over a certain amount — please check the current promotion at checkout.
Customs, Duties & Taxes Your order may be subject to import duties, taxes, and customs fees upon arrival in the United States. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We are not responsible for delays caused by customs processing.
Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website or via 17track.net.
Lost or Delayed Packages If your package has not arrived within 30 business days of the shipping date, please contact us at [your email address] and we will investigate the issue promptly.
Contact Us If you have any questions about your shipment, please reach out to our customer support team at [your email address].